Preparing Your Team for an Engaging and Positive Client Meeting
Help your team learn to fully listen and connect with your clients with focused attention to ensure a positive outcome
When managing client meetings
- You are concerned that your team isn’t connecting with your client.
- Your team is focused on getting the smartest team assembled to impress your client.
- Your team prepares by thinking about hitting all the important talking points and believing that if they do, the client will be engaged and result in a positive outcome.
- After the meeting, you are concerned because the client’s energy was low and they were disengaged throughout.
- You find that your team is distracted and not fully listening to your client.
Learning Outcomes
This "Just in Time" micro learning solution will enable you to
Train your brain (and help your team do the same) to maintain attention to engage your client
Reset your focus when you get off track
Monitor yourself, one another, and your collective attention to connect with your client
Give full attention to your client and ensure a positive outcome
Curriculum
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Pre Self-Assessment
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Welcome and Executive Summary
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Introduction – Talk
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What is happening to you and your team?
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Maintaining Stable and Clear Attention
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Team Dynamics
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Consequences
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Why is it happening?
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What can I do?
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Let’s talk about attention
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Key Factors Involved in Cultivating Well-Regulated Attention
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Introduction – Meditation
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Meditation
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Introduction – Suggested Activities (Preparing for the Client Meeting)
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Preparing for the client meeting
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Introduction – Suggested Activities (Team Agreement)
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Determine specific roles
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Outsmart negativity bias in your team
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Signal to keep listening
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Cultivate positive connections
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Establish a team mantra
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Practice, Practice, Practice
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Meditation Practice
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Mindful listening
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Practice mindful listening one-on-one with a team member
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Practice meeting
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About this micro learning solution
- 38 lessons
- Action plan
- Reflection questions
- Printable infographic
Pay attention to what is happening internally, feel enthusiastic and know how to shift focus to ensure a positive outcome!
I created this micro-learning solution for people just like you...
George Brooks is a well-respected global business leader with deep training in mindfulness and cognitively based compassion training. This experience, along with his extensive business career working with clients such as IBM, Lenovo, Dupont and Siemens, among many others, helps to bridge mindfulness-based science into the business world creating real solutions for real problems at work across the world.
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Frequently Asked Questions
How are your courses different from others?
Our micro-learning solutions, “MindBursts™”, are relevant and quick to implement. By selecting the module suitable to your needs, you have the opportunity to transform yourself - allowing you to regulate your emotions, and change your behavior so you can: perform better, be more creative and optimistic and collaborate more effectively. You will shed old mindsets and change your brain bringing fresh perspective and better results for you, your team and your organization.
Will I really be able to find the time to do this?
Our MindBursts™ are designed to give you maximum impact with minimum time invested. Once you understand what is happening, why it’s happening and what you can do, you are easily able to implement the suggested activities to achieve success. Of course, repeated practice will give the most optimal results but we think you will find this so helpful that you will look forward to putting in some time to make you feel better, shed common workplace anxieties and ultimately perform better.
I tried things like this before and they didn’t work. How is this different?
If you can imagine the difference between a pony and a thoroughbred horse, you’ll start to understand how different our MindBursts™ learning modules are from anything you may have tried before. A mix of our proven learning methodology, ancient contemplative traditions and the backing of neuroscience gives us a winning formula that you can bet on!
Can I change my mind and get a refund?
Yes, simply contact us within 7 days from the date of your purchase.